Global Platform for EDI, e-Invoicing, Tax Compliance and iPaaS
The EDICOM Platform is one of those designated SaaS or Software as a Service. Users can access a range of specific solutions housed in our data centres to administer their communications projects.
In-House Developed Software
The offered solutions are designed, developed and maintained entirely by EDICOM, simplifying the go live, improvement or adaptation of the software, which falls exclusively to EDICOM.
Security and Confidentiality
The data managed by our platform are subject to stringent controls based on the strictest international standards for information security.
Our platform handles more than 500 million e-documents annually, with a permanent 24x7 availability commitment and secure delivery of each electronic document or transaction.
The EDICOM solutions available on our platform comply with the current legislation in several countries in Latin America and Europe for Tax Compliance projects or B2B and B2G electronic invoicing.
Qualified Trust Services
We operate as a Trusted Service Provider in Europe, Mexico and Colombia for e-signature, e-identification and archiving and certified delivery of electronic documents.
High availability platform with guaranteed 24x7 uninterrupted operation 99.9% of the time
DPC | Data Processing Center
Our Data Centre provides a high availability model based on the redundancy of any component or service.
In practice, this translates as the availability of different fully equipped DPCs (Data Processing Centres) located in different facilities, running synchronously by means of permanent replication of resources and records in real-time.
The dimensioning of each server or communications device is done using an active-active configuration which means the immediate launch of the duplicate of any component in the event of failure of the other. This cuts down the recovery time in incidents of any type, from server crash to failure of a whole DPC.
BCP | Business Continuity Plan
The BCP covers both the Disaster Recovery Plan (DRP, PRD), and the Business Restart Plan. The disaster recovery procedure involves a wide range of coordinated technical and human resources that come into play immediately in the event of any contingency that threatens the company’s service provision through the EDICOM Platform.
EDICOM has robust, tried and tested procedures to safeguard the administrative unit, the Data Processing Centre, the human resources responsible for providing the service and the information and documentation generated.
The BCP is a key tool to assure our customers continuous service through the EDICOM Platform and the guarantee for the recovery of the operations, information and documentation generated in the systems in the face of any natural human events that might affect EDICOM's activity.