Integration Platform as a Service - iPaaS

Do you need an iPaaS solution? 10 keys to ensure a good iPaaS experience

06.02.2019
iPaaS (Integration Platform as a Service)

iPaaS (Integration Platform as a Service) has become the solution when moving towards more sustainable and competitive business models. The iPaaS model for application integration as a service can be the key to success of information integration between systems, its accessibility and how it is subsequently processed.

To continue growing in an online environment without losing resources or information (applications, data) hosted locally, from different sources, etc., we use this platform that enables us to integrate and unify management environments. The flexibility afforded by implementing cloud computing-based services and applications is gaining ground against traditional on-premises systems, i.e. those installed in the company.

Businesses in any sector are likely to need to integrate data between applications and systems, but the important thing is that the platform is fully adapted to the results of each company.

How will I know what to look for in an iPaaS solution?

There are certain factors that determine the need to engage a service. For example, when the company has reached a very broad systems map, and it is necessary to order and simplify the integrations. Especially if the integrations have become a bottleneck and the integration costs are getting higher for each new implementation or technological transformation project undertaken.

If you are going to hire an iPaaS, make sure that the service provided responds to your present and future needs.

The first step is analysing your company ecosystem:

  • What does it consist of? Cloud-based applications, on-premises, hybrids, several devices…
  • Which resources and knowledge do you have to successfully approach integration of the different applications?
  • What are your current integration cost for each new technology rollout or transformation project you need to carry out?
  • How much time do you currently spend on completing the integrations?

The cloud-based integration platform should improve your current scenario at a cost that you can recoup in the mid-term. The aim is for iPaaS to become a new way of approaching and monitoring an organization’s integrations without committing disproportionate or difficult to justify economic resources.

To this end, we must not only take into account the quality of the technology, but also the service quality, ensuring that your iPass provider is the right one.

What should you expect from iPaaS?

These keys will guide you towards a good iPaaS experience:

Regarding the platform:

  • Capacity to monitor and organize the company’s entire integration ecosystem, no matter how heterogeneous and complicated it may be.
  • It should be open unable to tackle any type of integration flow, regardless of the protocol, format or technology required.
  • Capacity to speed up the integration times of new rollout projects.
  • Easy-to-use and intuitive, even for non-expert users in integration. This factor is highly important, especially if you do not have human resources specialized in integration.
  • It should be scalable and allow implementation with basic and simple scenarios and grow sustainably in line with the business needs.
  • One of the main benefits of iPaaS is that it enables the availability of data from different sources in real time, which constitutes an important resource for businesses once analysed. To this end, the platform must allow:
    • Customized configuration of KPIs, reports and dashboards and easily, through a friendly configuration and parameterization environment.
    • Absolute data traceability guarantees and permit quick searches, even through metadata.

Regarding the service offered by the provider:

  • Must include integration consulting service available to the client on demand.
  • Ensuring swift implementation (weeks, not months).
  • Must provide security and fast responses to any incident through:
    • A permanent monitoring service of the IPaaS resource.
    • Guaranteed high availability of the integration platform.
    • User Help Centre (UHC).
    • 24x7 support
    • Service level agreement (SLA) at 99,90 % to respond effectively to any unforeseen events.
  • Should be an authentic SaaS (Software as a Service) service.  A provision of solutions in service mode through the cloud and which brings advantages over local solutions:
    • The service is accessed via Internet using a device from any location.
    • Updating carried out by the provider.
    • Scalability Should allow extension applications in line with the company’s needs.
    • Cost savings. Mainly derived because the user does not purchase the software license, but rather pays for use of the application for the necessary period. And due to the saving on hardware infrastructure maintenance, which is also handled by the provider.

One of the main benefits of iPaaS is that it enables the availability of data from different sources in real time, which is a highly valued resource.

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