LATAM e-Invoicing

CFDI cancellation policy: Is your company ready to comply?

02.05.2018
CFDI cancellation policy

Starting on November 01, 2018, the CFDI cancellation policy (online digital tax document), approved by Mexico’s tax administration goes into effect. It’s a new measure that will avoid excessive CFDI cancellations, a problem, which affects a number of taxpayers and is favored by the underground economy. This change along with others scheduled throughout 2018 aim to improve CFDI data. The characteristics and evolution of the Mexican invoicing model have made it an example for other Latin American governments. However, the modifications make it mandatory that users adjust their systems to adapt to new tax changes.

EDICOM is an authorized Provider by the Mexican SAT enabled to offer the CFDI cancellation service.

When can a CFDI be canceled?

The Mexican tax administration’s new fiscal cancellation policy is aimed at ending the bad practice some companies have of cancelling their invoices without their clients’ knowledge, which allows them to eliminate income not reflected for income tax purposes. Meanwhile, the customer who paid for the service or product can’t deduct the expense.

A CFDI can be canceled while it is being generated and when an error has been made such as having the receiver’s incorrect tax information, or when there are errors relating to operation amounts, errors in the product’s or service’s concept, errors relating to the payment method and etc.

What does the new cancellation policy consist of?

With the implementation of information and acceptance mechanisms, they can be cancelled only when the person in favor of whom the invoice is issued accepts their revocation. In this way, clients will be certain that once they pay for services, the invoices that cover the expenses will not be canceled.

The process is as follows:

  1. Issuers must send a cancellation request through the “Tax Mailbox” to the receiver of the CFDI that they wish to eliminate.
  2. As of that moment, the recipient of the invoice has a period of 72 hours to accept or reject the cancellation of the CFDI.
  3. A reply must also be sent through the same Tax Mailbox. If the 72-hour margin passes, and the receiver has not responded, the tax administration will accept the cancellation request.

One of the novelties is the use of the Tax Mailbox as a communication channel. It’s a tool the tax administration created to communicate directly with taxpayers and has been used in a very timely manner.  With the new cancellation policy, it is essential to have the Tax Mailbox.

EDICOM, PAC and PCRDD in México

In Mexico, EDICOM was the first provider authorized and certified by the tax administration to send digital tax documents (PAC) and in 2010 for the validation of CFDIs.  In 2015, it became the first certified provider to receive digital tax documents (PCRDD), an alternative for the tax administration that was created with the widespread use of e-invoicing in Mexico to correct failures and management difficulties due to system overloads. The PCRDD acts as an “electronic window” that unifies all tax procedures and extends the reception service that up until today would only be offered by the tax administration.

Through the development of its own platform for generating, sending and receiving CFDIs, EDICOM allows companies to simplify CFDI related processes with management integration systems.

Learn more about the potential benefits for your company

Get in touch with an EDICOM representative