Optimised EDI solutions for the retail and e-Commerce industry

Full automation and integration with all your partners from a single EDI communications platform

Efficient, immediate and secure EDI communication with all your retail partners

Electronic Data Interchange is widely used in the retail industry and, in comparison to other sectors, this sector has the greatest implantation of data interchange technology for managing commercial documents or sending data electronically.

This sector manages multiple business transactions such as orders, despatch advice messages and electronic invoices and integrates customers, providers, logistics operators and other stakeholders involved in the supply chain.

The breadth and depth of item ranges, the diversity of supplier and customer profiles and the adoption of automated stock management models are some of the key factors that have made retail the sector with the strongest implementation of data integration technologies.

What do you want to achieve?

  • To connect with any provider or manufacturer from a single communications platform.

  • Integration and automation of all messages with the ERP or internal management system.

  • To issue and receive all documents in EDI format, even to partners with no EDI solution.

  • To have updated information on my suppliers’ product catalogues.

This is how our solutions help you

  • Global connectivity through multi-standard mapping (EDIFACT, X12, VDA, Odette, UBL, etc.), multiprotocol solutions (web services, FTP, OFTP2, AS2, https, etc.) and interoperability agreements with world leading VANs.

  • Integration with the major ERPs on the market, enabling data translation in the ERP’s proprietary language and developing integration processes automatically, safely and efficiently.

  • Development of a B2B communications platform ready to integrate with EDI partners and non-EDI partners, through an online portal where suppliers can receive, send, check or download electronic documents.

  • Distributors can draw on electronic data pools to leverage data synchronisation technology for access to diverse and current information on their suppliers’ products in real time.

We are suppliers to some of the world’s largest retailers


Connect seamlessly with your partners worlwide

Food sector supply chain management is one of the most complex. Efficient solutions are required to electronically connect with the entire community of trading partners.

EDICOM has worked alongside DIA to develop a one-way communication platform for sending purchase orders to 100% of its trading partners, regardless of their technological capabilities.

Key EDI messages that will help you manage your omnichannel strategy

This message carries the details for goods or services ordered under conditions agreed between the seller and the buyer.

The Order Response message provides the ability for a supplier to respond to an order previously sent by the buyer.

The despatch advice allows users to verify the merchandise sent by the supplier and know all the details of the order.

The Remittance Advice Message is a type of payment notice that gives information about a payment, how much money will be paid and best of all when the money will be paid.

The invoice is sent as response to the purchase order as a request for payment once the goods have been shipped or services have been provided.

The Receiving Advice message is used in the EDI distribution sector to confirm to manufacturers when an order has arrived.

RETANN means announcement of returns and is translated as a return notice.

The instruction for returns message informs whether and how goods shall be returned.

This document provides visibility and information on the situation of the goods reserved for a customer by the supplier.

Being able to manage stock efficiently and knowing the status of the products at all times is essential to meet customers’ needs.

Benefits of using EDI in the retail industry

Sales increase

Sales increase

The disappearance of stockouts translates into regular and stable consumption patterns that enhance the service provided to customers and boost the number of product units sold at the retail point.

Goods traceability

Goods traceability

Tthanks to the exchange of information and EDI messages it is possible to monitor shipments and their traceability, so that the actors involved are aware of the information on the goods at all times and can validate it.

Lower product and raw material inventories

Lower product and raw material inventories

Demand-adjusted product stock means lower goods and raw material inventories, powering operational and management improvements, particularly for perishable goods.

Resource optimisation

Resource optimisation

Because you don't have to set aside as much space in warehouses, you can have sales forecasts available well in advance, plan supply orders and optimise transport.

Reduction in provisioning times

Reduction in provisioning times

Accurate data management enables a better planification and demand forecasts to help process orders and ensure delivery of the right amount of product at the right time.

Improved financial ratios

Improved financial ratios

Through the maintenance of smaller inventories, the rise in sales, the optimisation of transactions and long-term demand forecasts. All of this results in increased revenue or adjusted cash flow forecasts over time that enable better financial management for both customer and supplier.

Connect seamlessly with your partners worlwide